EDD Integration

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Easy Digital Downloads (EDD) is a platform for managing and selling digital products on WordPress. Fluent Support integrates with EDD to display a user’s purchase history—including Product Name, Purchase Status, and Product Price—directly on the Ticket Entries page.

This article will guide you through integrating Easy Digital Downloads with Fluent Support.

EDD Integration With Fluent Support

To integrate EDD with Fluent Support, follow the guideline below:

NOTE

You do not need to perform any manual integration steps. The connection happens automatically if the Easy Digital Downloads (EDD) plugin is already installed and active on your site.

EDD Product Information in Tickets

Once integrated, support agents can easily verify purchase details while viewing a ticket.

For example, when a support agent clicks on the Eye Icon next to the product price within the ticket view, a pop-up will appear displaying the user’s detailed EDD purchase history.

This is how the integration of Easy Digital Download with Fluent Support works!

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